Project Leadership, Management and Communications
Course Overview
This course focuses on building essential leadership and management skills tailored to project environments. Participants will explore leadership styles, team dynamics, motivation techniques, conflict resolution, and effective communication strategies that drive project success. Emphasis is placed on practical tools for leading teams, managing change, and fostering collaboration among diverse stakeholders.
Course Objectives
By the end of this course, participants will be able to:
- Understand the difference between leadership and management and when to apply each
- Identify and adapt leadership styles to different project situations
- Build, motivate, and lead high-performing project teams
- Manage conflicts constructively and negotiate win-win solutions
- Develop and implement effective communication plans for diverse audiences
- Enhance decision-making skills and promote accountability
- Lead change initiatives and encourage innovation within project teams
Who Should Attend
- Project Managers and Program Managers
- Team Leaders and Supervisors
- Communication Officers and HR Professionals
- Change Managers and Facilitators
- Project Sponsors and Stakeholders involved in leadership roles
Course Outline
Introduction to Leadership and Management in Projects
- Distinguishing leadership from management
- Key leadership theories and styles: transformational, transactional, situational
- Emotional intelligence and its role in leadership effectiveness
- Ethical leadership and integrity in project environments
Building and Leading High-Performing Teams
- Stages of team development: forming, storming, norming, performing
- Motivational theories: Maslow, Herzberg, McGregor’s Theory X & Y
- Delegation and empowerment techniques
- Encouraging collaboration and accountability within teams
Effective Communication in Projects
- Communication models and barriers to effective communication
- Developing a communication plan: objectives, audiences, channels, frequency
- Tailoring messages for different stakeholders and cultural contexts
- Use of technology and tools for project communication
Conflict Management and Negotiation Skills
- Sources and types of conflict in projects
- Conflict resolution styles and approaches
- Negotiation fundamentals and strategies for win-win outcomes
- Handling difficult conversations and managing resistance
Decision Making and Problem Solving
- Decision-making models and frameworks
- Tools for problem analysis and solution generation
- Facilitating group decision-making and consensus building
- Promoting accountability and follow-up
Leading Change and Innovation
- Understanding the change process and common barriers
- Change management models (e.g., Kotter’s 8-Step, ADKAR)
- Fostering a culture of innovation and continuous improvement
- Managing resistance to change
Practical Exercises and Case Studies
- Leadership style self-assessment and reflection
- Team-building activities and simulations
- Communication plan development and role plays
- Conflict resolution and negotiation scenarios